Privacy Policy

Privacy Policy

Last updated: July 14, 2026

This Privacy Policy explains how Coldplunge Chiller Manufacture (“we,” “us,” or “our”) collects, uses, stores, shares, and protects personal information submitted through our website, advertising forms, email, WhatsApp, and other business communications.

1. Information We Collect

We may collect the following information:

  • Full name
  • Email address
  • WhatsApp number or telephone number
  • Country or region
  • Company name and business type
  • Product interests and estimated order quantity
  • Customization, quotation, shipping, and order requirements
  • Other information you voluntarily provide to us

2. How We Collect Information

We may collect information when you:

  • Complete a form on our website
  • Submit a Meta, Facebook, or Instagram lead form
  • Contact us through email or WhatsApp
  • Request product specifications, samples, prices, or quotations
  • Communicate with our sales or customer service team

3. How We Use Your Information

We may use the information we collect to:

  • Respond to product and business inquiries
  • Provide product specifications and wholesale pricing
  • Discuss OEM and ODM customization requirements
  • Prepare quotations and shipping estimates
  • Process and manage orders
  • Provide customer service and after-sales support
  • Improve our products, website, advertising, and services
  • Meet applicable legal and business obligations

4. Email and WhatsApp Communications

When you provide your email address or WhatsApp number, you authorize us to contact you regarding your inquiry, product specifications, wholesale pricing, customization options, shipping, orders, and related services.

You may ask us to stop contacting you at any time by replying to our message or emailing us.

5. How We Share Information

We do not sell or rent your personal information. When necessary, we may share limited information with trusted website hosting providers, advertising platforms, logistics partners, payment providers, technical service providers, or professional advisers.

These parties may only process information for the services they provide to us or as required by law.

6. Cookies and Third-Party Services

Our website may use cookies, analytics tools, and similar technologies to understand website activity, improve performance, and measure advertising.

We may use services provided by Meta, Facebook, Instagram, WhatsApp, and other third parties. Their processing of information is also governed by their respective privacy policies.

7. International Data Transfers

As an international supplier, we may process or transfer information across national borders when responding to inquiries, preparing quotations, arranging shipping, fulfilling orders, or providing support. We take reasonable measures to protect information during these activities.

8. Data Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, maintain business records, fulfill orders, provide support, resolve disputes, and meet applicable legal obligations.

9. Data Security

We use reasonable administrative and technical measures to protect personal information. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw your communication consent
  • Object to or restrict certain processing

To submit a privacy request, contact us using the email address below.

11. Children’s Privacy

Our products and services are intended for businesses and adults. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be published on this page, and the “Last updated” date will be revised.

13. Contact Us

Coldplunge Chiller Manufacture

Email: he***@************er.com

Website: https://coldtubchiller.com/

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